IT Service Management (ITSM)
We provide you by the right IT technology to enable Innovative Solutions and Seamless Operations!
- IT Service Management is a continuous process of managing all hardware, software and computing resources of a company. I4 Group will share the 15 years of experience in ITSM consulting to help you improve the quality and speed of IT service delivery.
- I4 Group knows that your IT systems and communications networks are essential in meeting your priorities. By combining our expertise with technology and best practices, we deliver secure enterprise IT solutions that meet your current and future needs.
I4Group ITSM Consultants will help you to:
- Plan and implement IT service management processes adapted to the unique IT environment of your organization.
- Improve incident management, IT asset management, change management, knowledge management in your company.
- Put into practice an ITSM platform like ServiceNow® or Jira to organize and standardize IT procedures.
OUR
ITSM SERVICES
Incident Management Integration
Configuration Management Database (CMDB) Security
Access Control for ITSM Tools
Patch and Vulnerability Management
Security Awareness Training for ITSM Users
Secure Integration of Third-party Tools
Data Encryption
Audit and Compliance Reporting
Business Continuity Planning
Continuous Monitoring and Improvement
OUR
ITSM APPROACH
Building a SOC is a huge endeavor, our proven SOC implementation approach combined with our experts and partners to ensure that any SOC investment is money well spent.
OUR
PARTNERS
